Privacy Policy

Last updated: 7 July 2026  |  Applies to: www.dbsitinstitute.com and all associated services

This Privacy Policy explains how Deltabyte Solutions IT Institute (OPC) Private Limited (operating under the brand "DBS IT Institute", hereinafter "we", "us", "our", or "the Institute") collects, uses, stores, shares, and protects your personal information when you access our website, enrol in our courses, register as a student, apply for a franchise, use our student/franchise portal, or interact with any of our services (collectively, the "Services").

We are committed to protecting your privacy in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as applicable in India.

1. Who We Are

2. Information We Collect

2.1 Information You Provide Directly

• Identity data: full name, father's/mother's name, date of birth, gender, nationality, religion, photograph, and signature.
• Contact data: address, district, PIN code, mobile number, guardian's contact number, and email address.
• Identification data: Aadhaar number and other government-issued identification submitted during registration (where applicable).
• Educational data: qualifications, marks, board/university details, course enrolment, and academic records.
• Franchise data: for franchise applicants — institute name, proposed centre location, business and KYC details.
• Financial data: wallet transactions, fee payments, top-ups, withdrawals, and payment records (we do not store your full card/UPI credentials — these are handled by our payment partners).

2.2 Information Collected Automatically

• Device and log data such as IP address, browser type, operating system, and pages visited.
• Cookies and similar technologies used to keep you logged in, remember preferences, and improve the Services.

3. How We Use Your Information

• To register you as a student or franchise partner and manage your account.
• To deliver courses, generate and verify certificates, marksheets, admit cards, ID cards, and typing certificates.
• To process fee payments, wallet top-ups, withdrawals, and issue invoices.
• To send OTPs, notices, updates, results, and important service communications by email/SMS.
• To operate the franchise network and provide centre-level services.
• To maintain security, prevent fraud, and comply with legal obligations.
• To improve our website, courses, and overall user experience.

4. Legal Basis for Processing

We process your personal data on the basis of your consent, the performance of our contract with you (e.g., enrolment), our legitimate interests in operating and improving the Institute, and compliance with applicable laws.

5. Sharing and Disclosure

We do not sell your personal data. We may share information only in the following circumstances:

• Payment partners: licensed payment gateways (such as Razorpay, PayU, or Instamojo) to process transactions securely.
• Franchise centres: the study centre to which you are enrolled, for academic and administrative purposes.
• Service providers: hosting, SMS/email, and IT vendors bound by confidentiality obligations.
• Legal authorities: where required by law, court order, or to protect our rights, users, or the public.

6. Data Security

We implement reasonable technical and organisational security measures, including encrypted transmission (HTTPS/SSL), hashed passwords and PINs, access controls, and restricted database access. As an ISO 9001:2015 certified organisation, we follow documented quality and information-handling procedures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as required to provide the Services, and thereafter as necessary to comply with legal, accounting, certification, or reporting obligations. Academic records and issued documents (certificates, marksheets) may be retained on a long-term basis for verification purposes.

8. Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, subject to legal and record-keeping requirements.
• Withdraw consent where processing is based on consent.
• Raise a grievance regarding the handling of your data.

To exercise these rights, contact us at info@dbsitinstitute.com.

9. Cookies

We use essential cookies to operate the login and portal, and optional cookies to remember preferences and analyse usage. You can control cookies through your browser settings; disabling essential cookies may affect functionality.

10. Children's Privacy

Where a student is a minor, registration and consent must be provided by a parent or legal guardian. We handle minors' data with additional care and only for legitimate educational purposes.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Services constitutes acceptance of the changes.

13. Grievance Officer / Contact

For any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact: